Technology

One intelligence layer.

Connected to your entire business.

RADX sits between the people who ask and the systems that deliver — understanding intent, retrieving the right information and executing the next action.

  • LLMs
  • Context Engine
  • RAG
  • Memory
  • Reasoning
  • Multi-Agent Orchestration
RADX intelligence architecture layers

Architecture

Four layers. One connected system.

Every request travels down through intelligence and back up as a completed action.

Experience Layer

Any channel. Any device.

  • Voice
  • Chat
  • Interactive UI
  • Web
  • Mobile
  • WhatsApp

RADX Intelligence

Understand. Orchestrate. Act.

  • LLMs
  • Context Engine
  • RAG
  • Memory
  • Reasoning
  • Personalization
  • Multi-Agent Orchestration

Action Layer

Tools. Workflows. APIs.

  • Tools
  • Skills
  • MCP
  • APIs
  • Workflows

Business Systems

Your existing infrastructure.

  • CRM
  • ERP
  • PMS
  • Booking Engines
  • Payments
  • Inventory
  • Email
  • WhatsApp
  • Databases
  • Third-party systems

The RADX intelligence loop

Understand. Decide. Act.

Six stages that repeat on every interaction — keeping context alive from the first question to the completed outcome.

01

Understand

RADX understands the user, context and intent.

02

Retrieve

It retrieves the right information from connected sources.

03

Reason

It determines the best next step.

04

Experience

It presents information in the right visual or conversational format.

05

Act

It executes through connected tools and systems.

06

Continue

It maintains context and continues the customer journey.

Voice + multilingual

Speak naturally. In any language.

RADX can communicate through text and voice and support multilingual experiences.

A customer can speak one language while RADX helps communicate the request in another.

Text + voiceReal-time translation

Use cases:

  • Tourists
  • International customers
  • Hotel guests
  • Government visitors
  • Global customer support

One business. Every customer. Any language.

Multilingual RADX experience
RADX

Intelligence in the middle.
Action at both ends.

RADX connects experience, reasoning and execution so every conversation ends inside your systems.

Your business already has the data.

RADX gives it intelligence.

  • Make your business discoverable.
  • Conversational.
  • Bookable.