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Data Policy

How RADX governs data, permissions and AI processing.

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RADX IntelligenceUnderstand · Decide · Act
1

Data ownership

Your business data remains yours. RADX processes it to deliver the discovery, conversation and action capabilities you configure.

2

Private knowledge

Knowledge sources connected to RADX — documents, catalogs, services, pricing and policies — are used to answer and act within your deployment scope.

3

Role-based access

Access to knowledge, agents and actions can be restricted by role, department, brand or region so each user and agent sees only what they should.

4

Integrations and actions

RADX executes actions only through the systems and permissions you connect, such as booking engines, CRM, ordering, payments, scheduling and internal tools.

5

AI processing

RADX uses language models, retrieval, memory and reasoning to understand requests and select the right action. Processing is scoped to the purpose of your deployment.

6

Monitoring and analytics

Deployments include monitoring and analytics so organizations can review performance, conversations and outcomes.

7

Governance

Enterprise deployments can include dedicated environments, data governance rules and scalable infrastructure aligned to your internal requirements.

8

Requests

For data-related requests or enterprise data assessments, contact the RADX team through the contact page.